Director of Online Programs
University of New South Wales

Director-UNSW Online Programs- AGSM

Apply now Job no: 514050
Work type: full time
Location: Sydney, NSW
Categories: Head of School / Director

Director – UNSW Online

  • Employment Type:  Full Time 35 hours per week
  • Duration: Continuing
  • Remuneration: Competitive Industry salary package
  • Location: UNSW Campus, Kensington (Hybrid Working Opportunities)

About us

UNSW isn’t like other places you’ve worked. Yes, we’re a large organisation with a diverse and talented community; a community doing extraordinary things. Together, we are driven to be thoughtful, practical, and purposeful in all we do. Taking this combined approach is what makes our work matter. It’s the reason we’re one of the top 50 universities in the world and a member of Australia’s prestigious Group of Eight. If you want a career where you can thrive, be challenged, and do meaningful work, you’re in the right place.

At UNSW, we pride ourselves on being a workplace where the best people come to do their best work.

UNSW Business School is a leader in business education and research in the Asian region and one of the largest Business Schools in Australia with more than 15,000 students, 500 academic and professional staff and more than 80,000 alumni and partners. The Business School offers a full suite of business degree programs at undergraduate, postgraduate, coursework and research levels, including the AGSM MBA programs and a range of Executive Programs. Its direction is guided by a business advisory council of leading CEOs, chairpersons and other business leaders.

Why your role matters

As the Director-UNSW Online you will play a key role at AGSM, UNSW Business School. You will be responsible for the oversight, strategic direction, and operations of UNSW Online Programs.

You will establish strong relationships with key stakeholders, internal and external to UNSW, and collaborate to deliver a contemporary curriculum and an enhanced online student learning experience.

The role reports to the AGSM Academic Director and has no direct reports.

Your day to day

Specific accountabilities for this role include (but are not limited to):

  • Academic leadership in the strategic direction and operational planning of the UNSW Online programs, ensuring compliance with university governance, policy and procedures, and alignment with Business School and University initiatives and strategy.
  • Establish productive and effective working relationships with key internal and external stakeholders, building proactive collaboration with UNSW Schools, Faculties, Divisions, and external partners.
  • In consultation with the AGSM Academic Director, monitor metrics of success (progression and attrition) and lead the development and implementation of plans for growth, assessing market research and identifying pipeline opportunities for scalability.
  • Liaise with UNSW Schools, Faculties, Divisions and external partners, to facilitate information sharing and the provision of advice and support in term (hexamester) planning.
  • Manage academic program reviews, and escalated student matters, adhering to UNSW’s governance structure and timelines and leading the development, monitoring and implementation of recommendations.

Who you are

You will have:

  • A PhD in a business-related discipline or equivalent competence gained through any combination of education, training and experience.
  • Proven record of management experience, change management and effective leadership and team building capabilities within a higher education environment.
  • Demonstrated understanding of higher-education administrative practices as well as of University and Faculty governance, policy and procedural frameworks.
  • Demonstrated understanding of the delivery of education (preferably online) in a Business School setting, including an understanding of emerging trends in Business education both within Australia and internationally.
  • Excellent organisational skills with proven ability to deal with multiple tasks, establish priorities and meet deadlines.

To learn more about this position, and view the comprehensive skills and criteria list, a copy of the Position Description can be found by clicking on the position description button beneath our ad on JOBS@UNSW.

Benefits and Culture

People are at the core of everything we do. We recognise it is the contributions of our staff who make UNSW one of the best universities in Australia and the world.  

Our benefits include: 

  • Flexible Working Options (work from home, flexible hours etc) 
  • Career development opportunities 
  • 17% Superannuation contributions and additional leave loading payments 
  • Additional 3 days of leave over Christmas period 
  • Discounts and entitlements (retail, education, fitness)

How to Apply

Make each day matter with a meaningful career at UNSW.

Upload your CV and include a 1–2-page cover letter addressing the selection criteria as shown in the position description.


Persa Tzakis

Please apply online - applications will not be accepted if sent to the contact listed above.

Applications close:  5th February 2023 at 11.30pm (Sydney Time) 

UNSW is committed to equity diversity and inclusion. Applications from women, people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBTIQ+ community; and people of Aboriginal and Torres Strait Islander descent, are encouraged. UNSW provides workplace adjustments for people with disability and access to flexible work options for eligible staff.

The University reserves the right not to proceed with any appointment.


Position Description

Advertised: 06 Jan 2023 AUS Eastern Daylight Time
Applications close: 05 Feb 2023 AUS Eastern Daylight Time

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